FREQUENTLY ASKED QUESTIONS
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Who does the work
Who runs my investigation?

People. Investigators run every search, and a person verifies each source before it becomes a finding. Technology makes them faster. It never decides anything.

Meet the people who do the work

Can I show my committee where a finding came from?

Yes. Every finding traces back to its source, and the underlying documents come with it. Where courts still work on paper, our runners retrieve and digitise them. A finding without a source is an opinion. We do not deliver those.

How a report is built

Who will I be dealing with?

A person on your account, and the investigators running your work. Not a queue and not a ticket.

Meet the team

Scope, coverage, and speed
How fast will I get the report?

3 business days for a standard scope, 7 for expanded international work. If your dates move, tell us and we will tell you straight away what is possible. Your transaction sets the clock, not our calendar.

How many jurisdictions do you search?

Every jurisdiction the subject has lived in over the lookback period, however many that turns out to be.

The number does not change your price.

Can you search internationally?

Yes, in 100+ countries so far. Records and legal requirements differ by country.

Tell us which ones matter and we will tell you what can and cannot be searched there before you commit.

Coverage and services

How do you know where a subject has a presence?

Previous addresses, corporate affiliations, deal locations, and public records.

Those build the map, and the map directs the search.

Can I customize the scope of a search?

Yes. Our standard scopes follow industry norms, and most clients adjust them.

Tell us what you need and we will build around it.

Talk to us about scope

Can I add subjects or modules after a search has started?

Yes, at any point. Add them in the portal yourself, or send us a note and we will add them to the search inprogress.

Discreet source inquiries
What is a discreet source inquiry?

Most of this industry works from public records and open sources. A discreet source inquiry adds human intelligence. Our interviewers find people who know your subject and speak with them using a journalistic approach, typically four to eight associates.

Discreet source inquiries

How is confidentiality protected?

The subject is not aware the inquiry is taking place, and the associates do not know who is asking or whatis being sought.

Do I have to order discreet interviews with an investigation?

No. Order them alongside the investigation, or wait for the results and decide then.

Working with Alias
Can I test Alias without moving anything?

Yes. Signal gives you a fast, scoped red-flag read on a single subject, so you can see how we work before changing anything about how you work.

Signal is an early read rather than a hand-verified investigation. Full verification is what our core diligence product delivers.

See what Signal finds

Is my data secure?

SOC 2 Type 2 certified, GDPR-compliant, and a member of the PBSA.

How does pricing work?

Pricing is transparent, with no hidden fees — you pay for quality intelligence at a competitive price. Choose bundled packages, or shop à la carte to match exactly what your search needs.

What happens after I get in touch?

Once you share your email, a member of our sales team will reach out within 24 hours. They'll confirm what to expect from your first conversation, so you know exactly what's next.

9 of the top 10 banks and 18 of the top 25 law firms rely on Alias.
See who we serve
Still have a question? Ask a person.
Talk to an investigator
Or Run Signal  on one subject and see what we find.